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Service Request

Applicant Information

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OPTIONS OFFERED

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Indentification of the device

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Please note that your request will be processed according to normal business hours from Monday to Friday from 8 am to 12 pm and from  1 pm to 4 pm.
For immediate assistance, call toll free 1 (844) 360-3185 ext 301

 Additional Information: 

We serve Quebec, Ontario and the Maritimes. Our service points are: : Ottawa, Boucherville (Montreal), Quebec, Halifax, St-John (NL).
Travel: Travel expenses will apply when the technician goes onsite.
Carrier: Please note that some devices can not be recovered by carrier such as examination tables, chairs and sterilizers.
Repair Estimate: In the case where the cost (parts and labor) of the request intervention is lower than 150,00 $, it will be considered as previously accepted and completed without further request authorization. In all other cases, Haelys will provide a cost estimate of the intervention for authorization prior to proceeding.